FAQ

TicketTT Main Section FAQs

A. Our Event Entry app must be installed on your mobile device. Once logged in, you’ll have the ability to check in tickets through various options.
A. Yes you can. When creating an event, simply change the listing privacy to Private. This will hide your event from search engines and TickeTT's events listing.
A. All purchased e-tickets can be found in your My Tickets section.
A. Under My Profile, click on Manage Events. This brings up all your created events. Under the Action column, select the edit icon then perform the changes you’d like and hit the save button.
A. Under My Profile, click on Manage Events. This brings up all your created events. Under the Action column, select the view icon then scroll to the Event Attendees section to see and download the list.
A. After creating an event, the following page allows you to purchase a subscription to have your event listed on our homepage. If you have already created your event without purchasing subscription and later decided you would like to display your event on our homepage, go to the edit event page of your event and hit save. This would take you to the subscription page where you can purchase a subscription.
A. Under My Profile, click on Manage Events. This brings up all your created events. Under the Action column, select the edit icon then perform the changes you’d like and hit the save button.

TicketTT Scalper Section FAQs

A. All purchased e-tickets can be found in your My Tickets section.
A. No. All transferred tickets are logged and purchases in the scalper section produces a new ticket number and code for each ticket.
A. You will be mailed a check up to 5 days after the event has ended. You can also contact us if another method works for you. Eg. Money Gram, Western Union, Paypal, etc.
A. On our website, you can click to resell your ticket and select the private sale option. This will allow you to send an email to the buyer which provides him/her with a link to purchase your event ticket.
A. No. Hard tickets cannot be purchased through the site. You can source hard tickets through the scalper section and contact the seller in order to perform the transaction. This transaction is outside and not affiliated with TickeTT.

Main App FAQs

A. Go to your My Ticket section and click on a ticket listing.
A. On the event page, all the way to the bottom, click on the map to enable turn by turn navigation to your event.
A. No. This feature is only available on our website.
A. In the My Selling Tickets section, simply click on the ticket listing and you’ll be able to edit the price.

Event Entry App FAQs

A. Go to the Event Statistics section of your event.
A. Yes. You can also scan tickets from any device you are logged into.

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