Effective 7/14/2015 (last updated 3/7/2017.)
Welcome to TicketTT. TicketTT (“We,” “Us,” and/or “Our”) enables people from all around the world to promote, plan, scalp, and sell ticket(s) from and to any event. We commit ourselves to helping everyone create, find and share any event, big or small. We strive to provide the best medium of selling and requesting event ticket(s) online. We do this through our website and mobile application services particularly available through our domain, system, website, and/or otherwise we provide (collectively called as “Services).
For any concern or question regarding this section, please feel free to contact us by using this link: http://www.tickettt.com/contactus/index
Information We Collect
When you use the Services to interact with us, we may compile your Personal Information and other information we believe as important. The following section further discusses information we collect from you.
Organizers: We amass your Personal Information when you intentionally provide this information to the Services, including, but not limited to the moment when you signed up for access to the Services as an Organizer, submit contact form to us, give response to one of our Services, or user our particular Services. Personal Information we collect from you including, but not limited to your address, name, email address, and contact. Under certain circumstance, we may also need to collect your credit card information for financial purpose(s). However, please be advised that neither us nor our server or any server of any third party will store your credit card information. Per your credit card information, we may need to collect any information we believe as necessary, including, but not limited to credit card number, expiration date, billing address, and other identifiable information which are necessary for payment purpose(s). Furthermore, if you employ our payment processing services, we reserve full right to collect your financial information, including, but not limited to your billing account, bank account information, and tax-related information as they are required to proceed with the payment.
Buyers and other non-Organizers: We amass your Personal Information when you intentionally provide us with this information regarding the use of Services, including, but not limited to event registration pages, new account registration, event registration, submitting Contact Us form with inquiries, response submission on one of our surveys, or use of particular parts of the Services. Please be advised Personal Information we collect from you may include, without any limitation to, your address, name, email address, contact, zip code, and other personal information we can identify. Please be advised that we may also need to collect your financial information not only for payment purposes, but also other purposes we believe as necessary. Financial information we collect from you may include, without any limitation to, your credit card number, billing address, card expiration date, and other identifiable information.
Non-identifiable Information: When you use the Services, we may collect particular non-identifiable personal information (collectively called as “Non-Personal Information”). Non-personal Information we collect from you includes, without any limitation applied to, your Internet Protocol (IP) address, software and device characteristics, Internet Service Provider (ISP) Domain name, approximate geo-location, Services usage record, average usage time, and aggregated Personal Information we cannot use to identify you in specific manner. We collect this information by using various methods and technologies that cannot be used to recognize you. In addition, we also amass Non-Personal Information from third parties. Whenever we believe it is necessary, we reserve full right to combine this information with particular information we collect from you.
Our Use of Information We Collect
If you intentionally provide your Personal Information for a particular reason, we may use the personal Information you gave to us in accordance with the particular reason you gave it to us. For example, if you submit an inquiry to us by email, we will use your Personal Information you send to us to provide appropriate answer for your inquiry or solve your problem. We will also use your Personal Information to send our response to the same email address you used to send your inquiry to us.
If you send your Personal Information to us in order to gain access to use the Site or any of its functions, we may use Personal Information you provided to us to give you the access you required, including but not limited to use of the Services or any function(s) at the Site. Under certain circumstance, we may also use your Personal Information to monitor your use of the Service and/or its functionalities.
For example, if you provide your payment information to us, including, but not limited to credit card or bank account information, for ticket purchasing whether as an Organizer or Buyer, we will use this particular information to facilitate all relevant purposes.
We may use your Personal Information, whether we collect it from you or you give it to us intentionally, for internal business purposes, including, but not limited to content improvisation, Service functionalities improvisation, user study, Service improvisation, protection against user wrongdoing, enforcement of Terms and Conditions, account management, customer service, Services management, and our business management.
Your Personal Information may be used by us to contact you in the future for either advertising, marketing, or both purposes, including, but not limited to our event and service information we believe you will be interested, marketing and/or promotional material development and handover to you, advertising and content display off or on the Services we believe relevant to you and/or your interest.
At TicketTT, Organizer is allowed to contact Buyers through our email system for their events, including past events. So, whenever the event Organizer believes it is necessary to contact you through our system, you will receive email(s) from our system originate with the Organizer of such event.
Because we cannot use non-personal information to identify you, we may use this information for any lawful purposes we believe as necessary.
Our Disclosure of Information We Collect
1. Personal Information
None of your personal information we collect from you or intentionally provided by you; will be used for commercial purposes. We consider your Personal Information as vital part in building quality relationship between our company and you. Therefore, we will never give your Personal Information to third parties, including advertisers, unless we are enforced by the law to do the opposite.
Under particular circumstances, however, we reserve the right to share, transfer, or disclose your Personal Information with particular third parties, with or without further or prior information sent to you. Due to the urgency of this matter, please carefully read the circumstances as they are set forth below.
Affiliate and Subsidiary
Consultant, Agent, and Related Third Parties
Like companies in common, we sometimes employ other third parties to perform some particular business-related functions to keep the Services work properly as well as your satisfaction rate as high as possible. These functions include, without any limitation to, mailing information, fraud prevention, ticket fulfillment, payment processing, and database maintenance. When we employ another third party or company to execute such function, we may provide them with information they need to accomplish the task, including, but not limited to your Personal data.
Facebook, Social Media, and other Third Party Connections
For example, if you connect your account or sign into the Site with your Google account, we store your personal information, including, but not limited to your first name, ID, email, last name, friends list, location, profile picture, and address as they are displayed at your Google account.
We may disclose your Personal Information when it is required by the law, including but not limited to when we are required to give response to a request or subpoena from local, national, or international law enforcement, government or court agency) or when we believe disclosure of your Personal Information is necessary for law enforcement. Your Personal Information will be used for law enforcement, including, but not limited to the following purposes:
(i) Compliance with legal obligation
(ii) Protection and defense of our interest(s), right(s), and/or properties
(iii) Identification, investigation, and prevention against any possible wrongdoing in accordance with Services
(iv) Urgent action in accordance with protection against threat over Services user’s personal safety
(v) Protection against legal liability
2. Non-personal Information
We may transfer, disclose, or share your Non-Personal Information for any lawful purpose because Non-Personal Information cannot be used to personally identify you.
In order to support the functionalities of the Services, Site, or our legal action when it is required by the law, we may disclose your Personal Information to (without any limitation to) government, court, and/or third parties. However, since this Personal Information belongs to and come directly from you, we honor your right to choose action you believe as appropriate. These are available choices you can pick, regarding your Personal Information.
Limit Personal Information you provide
It is under your full discretion whether to provide us your Personal Information or not. If you choose not to provide us any Personal Information that belongs to you or limit particular Personal Information you provide, please be advised that we may restrict your access and/or use over certain features of the Services, including, but not limited to account registration, ticket sale and/or purchase.
You can choose not to receive TicketTT newsletter email, by clicking the Unsubscribe link at previous TicketTT newsletter email sent to you from us. Please be advised that once you unsubscribed yourself from receiving newsletter email, you will no longer receive our newsletter email. However, you may still receive non-newsletter email containing important information and/or update of the Site and/or Services.
We strongly encourage you for not unsubscribing from this particular email. However, we will honor your decision if you choose to stop receiving important information and/or update from us. Please use our contact form at http://www.tickettt.com/contactus/index to send us your inquiry. By choosing not to receiving all communications through our system or from us, you will no longer get any important information and/or update on your account, particular event(s) you previously registered, created, or which ticket(s) you purchased in the past, including but not limited to any communication related to refund and scalping. We do not recommend you to taking this decision unless you want to leave the Services, have not purchased or offered ticket, are not currently organizing particular event which has already made ticket sale, and will have no need to receive any information from us.
Do not Track
We do not take part in any “Do Not Track” or other similar frameworks that allow us to make appropriate action based on signals or other similar mechanisms from our users regarding the collection of your Personal Information.
All information categorized as Unsolicited Information shall become subject of non-confidential information and we will reserve the right to use, disclose, reproduce, exploit, and distribute the information without any attribution or limitation.
Please be advised the Services will collect your Personal Information through any possible mechanisms at the Site, including, but not limited to account registration, payment processing, event creation, and ticket offer. The collection of such information targets everyone who wants to use the Services and the Site, as well. However, if you are under 13 (thirteen) years old, we encourage you to not submit any of your Personal Information through our Services.
Link to Other Web Sites
Security and Storage
We may store your Personal Information and any other information we believe as necessary in our self-owned database which is operated and maintained not only by us, but also our agents, affiliates, and/or service providers. In order to support all features of the Site as well as to provide the best use of Services to you, we will perform all steps we believe as necessary to protect all data stored in the database, including, but not limited to your Personal Information we collect through Services, from any unauthorized access, misuse, alteration, loss, destruction, and/or inadvertent disclosure. However, we must admit that there is no e-mail transmission, Internet, and even our Services which is completely free from any threat, error, and/or likeness. Under this circumstance, please be advised any email you received from us and sent through our Services, including information you send to and receive from it, may not be completely secure. Therefore, you should take all necessary actions to decided particular information you want to send us via email. This point should become your first priority when disclosing your Personal Information via the Internet.
International Privacy Laws
Other Terms and Conditions
Your use and access to Services becomes subject of TicketTT Terms and Condition.
Access to Information
Organizers and Buyers may gain access and update Personal Information belongs to them we store in our server by logging into their account and then visiting the My Profile page. You can also send an inquiry to us about your Personal Information update, by using our Contact Us form. Once we received your inquiry and analyze your request, we will respond to your inquiry by taking necessary steps relating to Personal Information within 30 work days. However, please be advised, we may also refuse your request if we believe, under any circumstance, your request is unreasonable or if we found insufficient proof to support your inquiry, abusive, impractical, made in bad manner, sent repetitively, and/or would compromise particular information that belongs to third party.
Deletion and Retention